Every new inquiry is a moment of truth for your firm. Studies show 26% of law firms don’t respond to online leads at all, and 39% take more than two hours to respond, or don’t respond at all. Meanwhile, 66% of legal consumers expect a response within 24 hours.

If your intake process isn’t fast, consistent, and measurable, you could be leaving revenue on the table.

The Modern Law Firm’s Intake Blueprint breaks down a practical, step-by-step framework to help private practice legal professionals:

• Centralize and track every inbound lead across phone, web, chat, text, and referrals

• Reduce response times with structured follow-up and escalation processes

• Use intelligent intake forms to qualify and route leads efficiently

• Remove client friction with digital documents, eSignatures, scheduling, and payments

• Measure key intake metrics like speed-to-contact, lead-to-consult rate, and form abandonment

This guide is designed for law firm owners, managing partners, and intake teams who want a more predictable, scalable intake system.

Complete the form to download your copy and see how to turn intake into your firm’s strongest revenue engine.